Platform Terms and Conditions

1 Definitions and Interpretation

In this Terms and Conditions document, the following words and expressions carry the meanings set out below unless the context requires a different interpretation:

• "Platform" refers to the borneo77 website accessible at borneo77.one, including all services, games, and functions provided within it.
• "Player" refers to any individual who has registered and holds an active account on the borneo77 platform.
• "Account" refers to the profile registered by a Player to access borneo77 services.
• "Real Money" refers to funds deposited by the Player in Malaysian currency (RM) or accepted cryptocurrency.
• "Bonus" refers to any free credits, deposit match value, or other incentives given by borneo77 to a Player.
• "Wagering" refers to the total amount a Player must play through before a bonus value is eligible for withdrawal.

2 Eligibility and Registration

Use of the borneo77 platform is restricted to individuals who meet the following eligibility requirements. By registering, the Player confirms that they fully meet all of these requirements:

• Aged at least 21 years old at the date of registration.
• Possessing full legal capacity to enter into a legally binding agreement.
• Not currently prohibited from participating in gambling activities under any applicable law or regulation.
• Registering as themselves and not on behalf of another person.
• Not holding more than one registered account on the borneo77 platform.

During the registration process, Players are required to provide accurate, complete and up-to-date information. Should there be any changes to the information provided, the Player is responsible for updating it through the account settings or by contacting customer support.

3 Account Responsibilities

Each Player is fully responsible for all activity that takes place under their account. This includes every bet placed, financial transaction made, and settings change carried out.

• Players must ensure their account password remains confidential and is not shared with any other party.
• Players are prohibited from transferring, selling, or giving access to their account to another individual.
• If a Player suspects their account has been accessed without authorisation, they must notify borneo77 immediately through the customer support channels provided.
• borneo77 is not responsible for any losses arising from a Player's failure to maintain the security of their own account.
• Players are responsible for ensuring that the device used to access the platform is secure and free from malicious software.

4 Deposits and Withdrawals

All financial transactions on the borneo77 platform are handled with priority given to security and processing speed. Accepted payment methods are Touch 'n Go eWallet, DuitNow, online banking (FPX), Boost, and cryptocurrency including USDT, BTC, and ETH.

• All withdrawals will be processed to the same payment method used for the original deposit, subject to anti-money laundering policies.
• Players are required to complete the Know Your Customer (KYC) process before large withdrawals are approved.
• borneo77 reserves the right to delay or reject a withdrawal if there is suspicious activity or a breach of terms.
• Any taxes or charges imposed by payment providers are the responsibility of the Player.

5 Bonuses and Promotions

borneo77 offers various bonuses and promotions to registered members. All bonuses are subject to the specified wagering requirements and may only be used in accordance with the stated rules.

Agreed wagering calculation examples:

• Bonuses cannot be transferred between accounts or converted directly to cash without meeting the wagering requirements.
• borneo77 reserves the right to cancel bonuses and reject related withdrawals if suspected promotion abuse is identified.
• Each Player is eligible for the welcome bonus once only. Players who open multiple accounts to claim the bonus repeatedly will be disqualified.
• Other promotions such as VIP cashback will be communicated separately with their own respective terms.

6 Game Rules

All games available on the borneo77 platform — including online slots, live casino, sports betting, and table games — are operated according to the specific rules for each game. Players are responsible for understanding those rules before playing.

• Game results generated by a certified Random Number Generator (RNG) are final and cannot be disputed.
• In the event of a technical disruption during a game session, borneo77 will review the system logs and take appropriate action based on the available data.
• Players are prohibited from using any automation software, bots, or unauthorised methods to gain an advantage in games.
• For sports betting, the odds displayed at the time the bet is accepted are the ones that apply — any odds changes after a bet is confirmed have no effect on that bet.

7 Player Conduct

Players are expected to behave respectfully and responsibly when using the borneo77 platform. The following conduct is strictly prohibited:

• Using offensive, threatening, or abusive language towards support staff or other players.
• Cheating, providing false information, or using another person's identity during registration or verification.
• Exploiting bugs or technical vulnerabilities in the system to gain an unfair advantage.
• Colluding with other players to manipulate game outcomes or claim bonus funds fraudulently.
• Engaging in any activity that may be classified as money laundering or illegal financing.

8 Account Suspension and Closure

borneo77 reserves the right to suspend or close any account at any time at our sole discretion, including but not limited to the following situations:

• Failed identity verification or false information provided.
• Breach of any part of these Terms and Conditions.
• Suspicious or potentially unlawful activity.
• A request from a competent authority.

Players also have the right to close their own account at any time by contacting customer support. Any valid real-money balance will be processed for withdrawal in accordance with standard procedures, subject to the settlement of any active bets.

9 Limitation of Liability

To the extent permitted by applicable law, borneo77 will not be liable for:

• Any financial loss or damage suffered by a Player as a result of using the platform, except where directly caused by proven negligence on the part of borneo77.
• Interruptions, suspensions, or system failures caused by factors beyond our control, including network disruptions, third-party service provider issues, or natural disasters.
• Losses arising from unauthorised access to a Player's account due to the Player's failure to keep their login credentials secure.
• Content or services provided by third-party game developers operating through our platform.

In the event of a dispute relating to a transaction or game result, the Player must notify borneo77 within 30 days of the date of the incident. Disputes raised after this period will not be considered.

10 Privacy and Data Protection

borneo77 is committed to protecting the privacy and personal data of all Players. Information collected during the registration process and use of the platform is handled in accordance with our Privacy Policy, available at the Privacy Policy page.

• Players' personal information will not be sold or shared with third parties for marketing purposes without explicit consent.
• Our platform is protected with 256-bit SSL encryption to ensure all transmitted data remains secure.
• Players have the right to request access to their personal data or request its deletion in accordance with applicable data protection principles.

11 Responsible Gambling

borneo77 believes that gambling should be done responsibly and within limits that Players can afford. We provide various tools and resources to help Players manage their use of the platform.

• Players can set deposit limits, betting limits, or loss limits through their account settings or by contacting support.
• A self-exclusion option is available for Players who wish to take a temporary break or stop using the platform entirely.
• Players who need help with gambling habits can find more information on our Responsible Gambling page.

12 Applicable Law and Dispute Resolution

These Terms and Conditions are interpreted and governed in accordance with the laws applicable to borneo77's operations as a licensed international gambling platform. borneo77 operates under an international licence and complies with the regulatory standards set by the relevant licensing authority.

Any dispute arising from or relating to these Terms and Conditions, or the use of the borneo77 platform, shall first be resolved through negotiation between the Player and borneo77. If a resolution cannot be reached through negotiation, the dispute may be referred to an appropriate arbitration body at borneo77's discretion.

By using the borneo77 platform, Players acknowledge that they have read, understood, and agreed to be bound by all provisions of these Terms and Conditions. This agreement is legally binding and fully in effect.