Privacy Policy borneo77
Protecting your personal information is our priority. This document clearly explains how borneo77 collects, processes and safeguards your data in line with best practices in data protection.
borneo77 Data Protection Principles
Every decision we make about your data is guided by these six core principles.
Information Security
The borneo77 platform is protected with 256-bit SSL encryption at all times. All data transmitted between your device and our servers is fully encrypted to prevent unauthorised access.
Minimal Collection
We only collect information that is genuinely needed to manage your account, process payments and meet the requirements of the international licence we comply with.
No Data Selling
borneo77 does not sell, rent or trade players' personal information to any third party for marketing or commercial purposes. Your data remains yours.
User Control
You have the right to access, correct or request deletion of your personal data at any time. Our support team is ready to help you manage these rights with ease.
Full Transparency
This policy is written in clear, plain language. We notify players of any policy changes before they take effect via in-platform notifications.
Licence Compliance
As a platform operating under an international licence, borneo77 complies with data protection requirements set by regulatory bodies, including Know Your Customer (KYC) procedures.
- Information We Collect
- How We Use Your Data
- Information Sharing
- Data Security
- Cookies and Similar Technologies
- Your Rights
- Retention Period
- Child Protection
- Policy Changes
- Contact Us
- Frequently Asked Questions
Version: 3.1
This Privacy Policy applies to all users of the borneo77 website at borneo77.one and all related services. By registering or using our platform, you agree to the terms set out in this document. Please read carefully before using our services.
Information We Collect
borneo77 collects various types of personal information from players to ensure our services run smoothly, securely and in compliance with licensing requirements. This information falls into two main categories:
Information You Provide Directly
- Full name as shown on your identity document (MyKad)
- Identity card number (MyKad) or passport number
- Date of birth to verify that you are aged 21 and above
- Email address and mobile phone number
- Current residential address
- E-wallet account information or banking details for deposit and withdrawal purposes
- Communications you send to our support team
Information Collected Automatically
- IP address and general geolocation data
- Web browser type and version, and operating system
- Game session records and betting history
- Deposit and withdrawal transaction information
- Website interaction data (pages visited, session duration)
- Cookie information and related tracking technologies
All information we collect is used solely for platform operations, legal compliance and service quality improvement. We do not collect irrelevant or excessive information.
How We Use Your Information
The personal information we collect is used for legitimate and specific purposes. borneo77 uses your data to:
- Create and manage your player account on the borneo77 platform
- Process deposits via Touch 'n Go eWallet, DuitNow, FPX online banking, Boost and cryptocurrency (USDT, BTC, ETH)
- Process withdrawals within 10–45 minutes as promised
- Verify your identity through KYC (Know Your Customer) procedures required by our international licence
- Provide 24/7 customer support via live chat and email in Malay and English
- Send important notifications relating to your account, transactions and service updates
- Detect and prevent fraud, money laundering and suspicious activity
- Comply with international licence reporting and audit requirements
- Improve the user experience based on platform usage patterns
- Maintain the overall security and integrity of the borneo77 platform
Sharing Information With Third Parties
borneo77 takes a strict approach to data sharing. We do not share your personal information with third parties for marketing purposes without your consent. However, there are limited situations where data sharing is necessary:
Trusted Third-Party Service Providers
- Authorised game platform and software providers to ensure games run smoothly
- Payment processors to facilitate your deposit and withdrawal transactions
- Identity verification service providers for the KYC process
- Approved cloud infrastructure and cybersecurity providers
Legal and Regulatory Requirements
borneo77 may disclose personal information when required by law or court order, or when we have reasonable belief that disclosure is necessary to protect the rights, property or safety of the platform and our players.
We never sell your personal data. All third parties working with borneo77 are bound by strict data protection agreements and may only use your data for the specified purposes.
Data Security and Protection
borneo77 continuously invests in security infrastructure to ensure your personal data remains safe. The security measures we implement include:
- 256-bit SSL encryption for all data communications between your browser and our servers
- Password storage using modern cryptographic hashing methods
- Intrusion detection systems and 24/7 threat monitoring
- Strict access controls — only authorised staff may access sensitive player data
- Regular security audits by independent third parties
- Data separation between development and production environments
- Documented and tested data incident response procedures
While we take all reasonable precautions, no system is completely immune to cyber threats. We encourage players to also play their part by using strong passwords and not sharing login details with anyone.
Cookies and Tracking Technologies
The borneo77 website uses cookies and similar technologies to improve the user experience and ensure the platform functions properly. Cookies are small text files stored on your device when you visit our website.
Types of Cookies We Use
- Essential Cookies: Required for core platform functions such as login session verification and security. These cookies cannot be disabled.
- Performance Cookies: Collect anonymous information about how users interact with our website to help us improve our services.
- Functional Cookies: Remember your preferences such as language and interface settings to provide a more personalised experience.
You can control or delete cookies through your web browser settings. However, disabling essential cookies may affect your ability to log in and use certain features on the borneo77 platform.
Your Rights as a User
As a registered player at borneo77, you have the following rights regarding your personal information. Please contact our support team to exercise any of these rights:
Right of Access
Request a copy of the personal data we hold about you.
Right to Rectification
Correct data that is inaccurate or incomplete.
Right to Erasure
Request deletion of your data under certain circumstances.
Right to Restriction
Restrict the processing of your data in specific situations.
Right to Portability
Receive your data in a machine-readable format.
Right to Object
Object to the processing of your data for specific purposes.
Data Retention Period
borneo77 retains your personal information for as long as your account is active and for as long as necessary to fulfil the purposes stated in this policy. When you close your account, we may still retain certain data to:
- Comply with legal obligations and international licensing requirements
- Resolve any outstanding disputes or claims
- Enforce our agreements with you
- Prevent fraud and ensure platform security
Once the required retention period has ended, your data will be securely deleted or anonymised in accordance with our internal procedures.
Child Protection and Age Restrictions
borneo77 is an online gambling platform for users aged 21 and above only. We take the protection of children and minors very seriously.
We do not intentionally collect or process personal information of individuals under the age of 21. All account applicants are required to undergo an age verification process during registration, and borneo77 reserves the right to request proof of identity at any time.
Should we find that information belonging to a child or underage individual has been collected unintentionally, we will take immediate action to delete that information and close the relevant account.
If you are aware of someone under the age of 21 using the borneo77 platform, please contact our support team immediately via live chat or email at [email protected]
Changes to This Privacy Policy
borneo77 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or service improvements. The latest version of this Privacy Policy will always be available on this page.
For significant changes, we will notify registered players via in-platform notifications or email before the changes take effect. Continued use of the borneo77 platform after the effective date of such changes will be considered your acceptance of the latest version of this policy.
We encourage you to review this page periodically to stay informed about how we handle your personal information.
Contact Us Regarding Privacy
If you have any questions, concerns, or requests relating to this Privacy Policy or how we handle your personal data, our team is ready to assist:
- Live Chat 24/7: Available directly within the borneo77 platform — fast responses in Malay and English
- Email: [email protected]
For requests relating to data rights (access, rectification, deletion), please state "Privacy Request" in the subject line of your message along with your account number to speed up the process.
Questions About the borneo77 Privacy Policy
Answers to the most frequently asked questions from players regarding privacy and data protection.
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